Privacy policy

A&A Bliss – Frequently Asked Questions

1. What is A&A Bliss jewelry made from?
All our pieces are crafted using quality stainless steel and durable fashion materials designed for lasting wear and everyday elegance.

2. How do I care for my jewelry?

  • Avoid exposing jewelry to chemicals, lotions, perfumes, or excessive moisture.

  • After wearing, gently wipe and store in a dry pouch or box to keep your piece shiny and tarnish-free.

3. Do you ship internationally?
No, we currently only ship within the United States. We do not offer international shipping at this time.

4. When will my order ship?
Orders typically ship within 2-4 business days after purchase. You’ll receive a shipping confirmation with tracking details when your order is on its way.

5. Can I return or exchange my order?
Yes, returns are accepted within 15 days of receiving your order, provided items are unworn and in original packaging. Please contact customer service for instructions.

6. What payment methods do you accept?
We accept all major credit cards and common online payment methods, safely processed through our secure checkout.

7. How can I contact customer support?
For questions about orders or products, use our website contact form or reach out to our provided email address. We usually respond within 1-3 business days.

8. Why support children in Bolivia?
Every purchase helps support children in Bolivia. Learn more on our About Us page.

A&A Bliss Privacy Policy (Last updated: September 29, 2025)

Your Privacy Matters

A&A Bliss is committed to protecting your personal information. We only collect information needed to process your orders, provide great service, and keep our store running smoothly.

What We Collect

  • Contact info (name, email, address, phone)

  • Order details and payment information (never stored by us—processed securely)

  • Shipping and billing addresses

  • Communication with us (questions, support requests)

  • Device and browsing info (like IP address, cookies)

How We Use Your Information

  • To process and deliver your orders

  • To handle returns, exchanges, and support requests

  • To improve your shopping experience

  • To send notifications about your orders

  • For legal, security, and fraud prevention purposes

Who We Share With

  • Shopify (who powers our website and securely handles payments)

  • Shipping and fulfillment partners

  • Service providers that help us operate our shop

  • We do not sell your information

Your Rights

  • Access: You can request details about your information we hold

  • Correction: You can ask us to fix any incorrect info

  • Deletion: You can ask us to delete your info (as allowed by law)

  • Opt out: You can opt out of promotional emails at any time

Children’s Privacy

We do not knowingly collect data from children under 16.

Security

We take your privacy seriously and use secure methods to protect your info. No method is perfect, but we work to keep your data safe.

Questions?

Contact us anytime at contact@aabliss.com or use our website form. You can also find more details in the footer of our website.