Refund policy

Return & Refund Policy

At A&A Bliss, we want you to be completely satisfied with your purchase. If for any reason you're not happy, we offer a straightforward return and refund process. Please read the following policy to understand how we handle returns and refunds.

Returns

  • You can return any item within 30 days of receiving your order for a full refund or exchange, as long as the item is in original condition and has not been worn, washed, or damaged.

  • To start a return, please contact us at contact@aabliss.com with your order number and details about the item you wish to return. We’ll provide you with instructions on how to send the item back.

  • The customer is responsible for the return shipping costs, unless the item is defective or damaged upon arrival.

Refunds

  • Once we receive your returned item, we will inspect it and notify you about the status of your refund.

  • If your return is approved, your refund will be processed to the original payment method within 7-10 business days.

  • Please note that shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

  • If you would like to exchange an item for a different size or color, please contact us at contact@aabliss.com. We'll guide you through the process of exchanging your product.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at contact@aabliss.com. We will offer you a full refund or exchange, including covering any return shipping costs.

Sale Items

  • Sale items or products purchased with a discount are final sale and cannot be returned or refunded.

If you have any questions or concerns, please don’t hesitate to reach out to us at contact@aabliss.com.